Introduction to X and
Y: Dr.Mandi’s
class once again proved to be an enthralling one when he started giving
“gyan”on the perceptions that managers usually have about their subordinates at
workplace.He enlightened us with the X and Y Theory of Prof. Douglas Murray
McGregor.The theory could be categorized into four subcases that talk about two distinctive perceptions of two different types of people (namely
authoritarian and participative) about human behaviour at workplace.
Theory X:Authoritarian or Dictatorial
managers make preconceived notions that subordinates have an inherent dislike
for work and tries to evade it whenever possible.They have to be coerced,
controlled, directed or threatened with retributions in order to make them achieve the organisational
objectives.They do not want responsibilities and have little or no ambition but
seek security the most.They do not get motivated and remains subdued at their
workplace.
TheoryY:Participative or Co-operative managers feel subordinates are committed
to the organisational objectives and take up responsibilities.Creativity,
ingenuity, and imagination find value among them for solving organisational
problems .Managers believe that they do impart self-direction in the work they
do and in times to come will prove their mettle.
Application of X and Y: Depending on the above two theories 4 sub cases can be made:
Case 1: Manager X and Demotivated workers
Due to banality in the work or lack of incentives workers find it less motivating to do work leading to decrease in the productivity of the organisation.Adding to this the manager’s authoritarian style of governance make matters worse.Instead of finding the real cause of laziness the manager keeps on harping the same formula to get the solutions.
Case 2: Manager X and Motivated workers
As rubbing a soft material against a
coarse one erodes the surface of the former similarly dictatorial managers
proves a threat to the motivated workers.Due to inept managerial skills of the
manager the employees who are worth retaining would become frustrated and
diffident leading to their attrition from the organisation.
With proper motivation and finding
the real causes of worry could make the demotivated ones motivated.The onus
will be on the manager to bring the change which on a broader domain would lead
to organisational benefits.On the flip side the manager will also be reaping
essential learnings from the scenario.
Case 4: Manager Y and Motivated workers
The ideal case where organisational
productivity will be at its summit provided other factors remain constant.The
working ambience will be perfect and a win-win situation will prevail for the
worker,the manager and the organisation.
Choosing X or Y:
After working for almost 3
years in a petrochemical company and learning the X and Y theory I could realize
that managers of the Y category are an
important asset to an organization for enhancing the productivity from the workforce
if the major chunk of workforce remains demotivated. The monotonous work could
make the employees droop who all can be
made to stand straight by employing certain beneficiary schemes in the form of
1. performance linked pay
2. privileged leaves
3. free medical facilities for family
4. leave
and travel allowance,etc.
With this I end my second blog .............................and leave behind a quote for my readers...
“Every day people straighten up the hair,
why not the heart?''
Jubin Dey
PGDIM-20
PGDIM-20
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